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> Key Family Information > Accommodation
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Residents’
Bill of Rights
The following Bill of Rights relates to all residents of Licensed
Nursing Homes and Approved Charitable and Municipal Homes for
the Aged in the province of Ontario; however, the management
and staff of St. Joseph’s Health Centre embraces these
rights as privileges appropriately extended to all residents
and outpatients who access services provided within our facility.
Because nursing homes and other long-term care settings are
essentially home for the residents who live there, these facilities
are expected to operate in a way that values and encourages
efforts to meet the physical, emotional, social, cultural and
spiritual needs of each resident. It is also assumed that each
resident will be given the opportunity to contribute to the
physical, emotional, social, cultural and spiritual needs of
others – to the extent of his or her ability to do so.
The following rights of residents are to be fully respected
and promoted:
1. Every resident has the right to be treated with courtesy
and respect and in a way that fully recognizes the resident’s
dignity, individuality and right to be free from mental and
physical abuse.
2. Every resident has the right to be properly sheltered,
fed, clothed, groomed and cared for in a manner consistent with
his or her needs.
3. Every resident has the right to be told who is responsible
for and who is providing the resident’s direct care.
4. Every resident has the right to be afforded privacy
in treatment and in caring for his or her personal needs.
5. Every resident has the right to keep in his or her
room and display personal possessions, pictures and furnishings
in keeping with safety requirements and other residents’
rights.
6. Every resident has the right to:
i) Be informed of his or her medical condition, treatment and
proposed course of treatment;
ii) Give or refuse consent to treatment, including medication,
in accordance with the law and to be informed of the consequences
of giving or refusing consent;
iii) Have the opportunity to participate fully in making any
decision and/or obtaining an independent medical opinion concerning
any aspect of his or her care, including any decision concerning
his or her admission, discharge or transfer to or from a home;
and,
iv) Have his or her medical records kept confidential in accordance
with the law.
7. Every resident has the right to receive reactivation
and assistance towards independence consistent with his or her
requirements.
8. Every resident who is being considered for restraints
has the right to be fully informed about the procedures
and the consequences of receiving or refusing them.
9. Every resident has the right to communicate in confidence,
to receive visitors of his or her choice and to consult in private
with any person without interference.
10. Every resident whose death is likely to be imminent has
the right to have members of his or her family present twenty-four
hours per day.
11. Every resident has the right to designate a person
to receive information concerning any transfer or emergency
hospitalization of the resident, and where a person is so designated
to have that person so informed forthwith.
12. Every resident has the right to exercise the rights
of a citizen and to raise concerns or recommend changes in policies
and services on behalf of himself or herself or others to the
residents’ council, facility staff, government officials
or any other person inside or outside the home, without fear
of restraint, interference, coercion, discrimination or reprisal.
13. Every resident has the right to form friendships,
to enjoy relationships and to participate in the Residents’
Council.
14. Every resident has the right to meet privately with
his or her spouse in a room that assures privacy. Where both
spouses are residents in the same home, they have a right to
share a room according to their wishes if an appropriate room
is available.
15. Every resident has the right to pursue social, cultural,
religious and other interests, to develop his or her potential
and to be given reasonable provisions by the home to accommodate
these pursuits.
16. Every resident has the right to be informed in writing
of any law, rule or policy affecting the operation of the home
and of the procedures for initiating complaints.
17. Every resident has the right to manage his or her
own financial affairs where the resident is able to do so. Where
the resident’s financial affairs are managed by the home,
the resident has the right to receive a quarterly accounting
of any transactions undertaken on his or her behalf and to be
assured that the resident’s property is managed solely
on the resident’s behalf.
18. Every resident has the right to live in a safe and
clean environment.
19. Every resident has the right to be given access to
protected areas outside the home in order to enjoy outdoor activity,
unless the physical setting makes this impossible. |
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